QUALITY ASSURANCE AND ACCREDITATION

ILC Micro-Chem provides reliable results for a broad range of analyses; it is the quality of our results and the fast turnaround times that help us to retain our clients and win us new ones. The foundation of our services is guaranteed reliable results coupled with fast turnaround times. The ILC Micro-Chem commitment is to provide our clients with personal attention for a wide range of services where the quality of results is not compromised.

ILC Micro-Chem meets or exceeds internationally recognized standards for analytical competency. ILC Micro-Chem is accredited for specific analyses by Standards Council of Canada (SCC) under ISO/IEC 17025:2005 as listed in the scope of accreditation:

Links to ILC Micro-Chem’s scope of accreditation:

  ILC Micro-Chem Scope of Accreditation

  Standards Council of Canada, (www.scc.ca) Member 641

ILC Micro-Chem Commitment to Quality

ILC is committed to providing reliable services to our customers. Quality Service is provided by adhering to our Quality System, in accordance with ISO/IEC 17025:2005 “General Requirements for the Competence of Testing and Calibration Laboratories” which includes all the policies and procedures for ILC Micro-Chem. Reviews of the Quality System are conducted on an ongoing basis with a formal review at least held once a year.

Quality Documentation

ILC Micro-Chem’s Quality System is comprised of Quality Systems Manual, Quality Procedures (QSPs), Quality Analytical Methods (QAMs), Quality System Instructions (QSIs) and Quality System Forms (QSFs).

ILC Micro-Chem uses AOAC, AOCS, Health Canada, AWWA and other official methods for the majority of testing carried out by ILC Micro-Chem analysts. Our methods are reviewed annually against the current methods.

Quality of Work

ILC Micro-Chem’s commitment to reliable results is maintained through the inclusion of quality control with routine methods. In addition, ILC Micro-Chem participates in Proficiency Testing Programs provided by CFIA, AOCS, AACC and CALA.

Laboratory Audits

In addition to an Annual Internal Audit and an Accreditation Assessment Audit (every 2 years) our laboratories are open for customers audits at any time during normal business hours. We do request that should you wish to visit our facility, you do not come on Mondays and/or Fridays as these are extremely busy days and accommodating a client visit would be difficult.